Privacy Policy for Holland Hair Co.

Last Updated: November 15, 2025

Introduction

Welcome to Holland Hair Co. This Privacy Policy explains how Holland Solu ons LLC, doing

business as Holland Hair Co. ("we," "us," or "our"), collects, uses, discloses, and protects your

personal informa on when you use our website, online courses, community, and other services

(collec vely, the "Services").

We are commi ed to protec ng your privacy and ensuring that your personal informa on is

handled in a safe and responsible manner. By using our Services, you agree to the collec on and

use of informa on in accordance with this policy.

Information We Collect

We collect several types of informa on for various purposes to provide and improve our Services

to you.

Information You Provide to Us:

Personal Identifiers: We collect personal iden fiers such as your name, email address,

phone number, and shipping/billing address when you register for an account, purchase our

Services, or contact us.

• Payment Informa on: When you make a purchase, our third-party payment processors

collect your payment information. We do not store your full credit card details, but we may

retain a record of the transaction, including the last four digits of your credit card number

and your billing address.

Account Credentials: We collect your username and password when you create an account

with us.

Communications: We may collect information when you communicate with us, including

through email, our community platform, or other channels.

User-Generated Content: We collect the content you post in our community, including

comments, questions, and other contributions.

Information We Collect Automatically:

• Usage Data: We may collect informa on about how you access and use our Services,

including your IP address, browser type, opera ng system, referring URLs, pages viewed, and

the dates and times of your visits.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to

track activity on our Services and hold certain information. You can instruct your browser to

refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept

cookies, you may not be able to use some por ons of our Services.

How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Services

• To process your payments and manage your orders

• To send you transac onal and informa onal communica ons, including purchase

confirma ons, invoices, and updates about our Services

• To send you promo onal and marke ng communica ons, including emails and SMS

messages, about new products, special offers, and other information we think you may find

valuable

• To provide customer support and respond to your inquiries

• To monitor the usage of our Services and improve their functionality

• To enforce our Terms of Service and other policies

• To comply with legal obligations

Information We Collect Automatically:

• Usage Data: We may collect informa on about how you access and use our Services,

including your IP address, browser type, opera ng system, referring URLs, pages viewed, and

the dates and times of your visits.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to

track activity on our Services and hold certain information. You can instruct your browser to

refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept

cookies, you may not be able to use some por ons of our Services.

How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Services

• To process your payments and manage your orders

• To send you transac onal and informa onal communica ons, including purchase

confirma ons, invoices, and updates about our Services

• To send you promo onal and marke ng communica ons, including emails and SMS

messages, about new products, special offers, and other information we think you may find

valuable

• To provide customer support and respond to your inquiries

• To monitor the usage of our Services and improve their functionality

• To enforce our Terms of Service and other policies

• To comply with legal obligations

SMS/Text Messaging

By providing your mobile phone number, you consent to receive SMS/text messages from us for

both transac onal and promo onal purposes. Message frequency varies. Message and data

rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional

purposes. Informa on sharing to subcontractors in support of services, such as customer

service, is permitted. All other use case categories exclude text messaging originator opt-in

data and consent; this information will not be shared with any third parties.

You can opt-out of receiving SMS/text messages at any me by replying "STOP" to any message

you receive from us. For help, reply "HELP" or contact us at [email protected].

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with third-party service providers who perform services on our behalf. Not withstanding the foregoing, all the above categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services as necessary to provide the services you have requested. Our service providers include:

  • GoHighLevel: Our CRM and marketing automation platform.

  • Circle Communities: Our community and course hos ng platform.

  • Payment Processors: To process your payments.

  • Email Service Providers: To send you emails.

  • Analytics Providers: To help us understand and improve our Services.

Notwithstanding the foregoing, all the above categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services as necessary to provide the services you have requested.

We may also disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of Holland Hair Co. our users, or others.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information

  • The right to opt-out of receiving marketing communications

  • The right to data portability

  • The right to restrict or object to our processing of your personal information

To exercise these rights, please contact us at [email protected].

For California Residents CCPA:

If you are a California resident, you have the following rights:

  • The right to know what personal information we have collected about you.

  • The right to request the dele on of your personal information.

  • The right to opt out of the sale of your personal information we do not sell your personal information.

  • The right to non discrimination for exercising your privacy rights.

For European Union Residents GDPR:

If you are a resident of the European Union, you have the right to:

  • Access, rectify, or erase your personal data.

  • Restrict or object to the processing of your personal data.

  • Data portability.

  • Withdraw your consent at any me.

Data Security

We use a variety of security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Reten on

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdic on where the data protection laws may differ from those of your jurisdic on. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Changes

Changes to This Privacy Policy

We may update our Privacy Policy from me to me. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Holland Hair Co.

Holland Solu ons LLC

1731 Old Hickory Grove Rd

Mount Holly, North Carolina 28120